SehatGraph Cookie Policy
How we utilize cookies, local storage tokens, and web technologies to ensure secure authentication, platform stability, and service performance.
Zero Unauthorised Ad Tracking
SehatGraph does not use invasive third-party advertising cookies or cross-site data brokers to commercialize your health browsing habits. We use cookies strictly for secure session management, biometric authentication persistence, and platform telemetry health.
01 Introduction & What Are Cookies
This Cookie Policy explains how Sehat Graph Technologies Private Limited (“SehatGraph”, “we”, “us”, or “our”) uses cookies, session identifiers, web beacons, and local browser storage technologies when you visit or interact with our website (https://www.sehatgraph.com) or digital web applications.
Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make websites work efficiently, enhance security, maintain authenticated sessions, and provide analytical information to website operators.
02 Why We Use Cookies
SehatGraph uses cookies and similar technologies to:
- Authenticate your account and maintain active session security
- Protect against Cross-Site Request Forgery (CSRF) and credential abuse
- Remember user interface preferences (such as theme and language settings)
- Provide seamless navigation between health portal dashboards
- Measure website traffic, performance, and server response speeds
- Deliver error logging and uptime diagnostics
03 Categories of Cookies We Use
1. Strictly Necessary / Essential Cookies
These cookies are indispensable for the core operation of our platform. They enable secure login, session verification, and navigation. Because the website cannot function properly without them, they cannot be disabled in our systems.
2. Functional & Preference Cookies
These cookies enable our website to remember choices you make (such as UI contrast, preferred dashboard layout, or regional configurations) to provide a more personalized clinical interface.
3. Performance & Analytics Cookies
These cookies collect aggregated and anonymised metrics regarding page load times, error logs, and feature usage. They help us identify technical bugs and optimize platform reliability.
4. Security & Anti-Fraud Cookies
These cookies assist in detecting unauthorized automated bots, brute force intrusion attempts, and abnormal API request patterns.
04 Cookies & Storage Mechanisms
Below is a summary of the standard storage objects utilized across our platform:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| __sg_session | Strictly Necessary | Maintains encrypted user authentication session | Session (Ends on close) |
| __sg_csrf_token | Security | Protects against Cross-Site Request Forgery | Session |
| __sg_pref_theme | Functional | Stores visual mode & dashboard preferences | 1 Year |
| __sg_perf_diag | Performance | Measures aggregate API latencies and server hops | 30 Days |
05 Third-Party Technologies
Where you interact with integrated external services (such as verified payment gateways or video consultation rooms), those providers may set their own functional cookies to secure transactions or stream media. Third-party cookies are subject to the respective provider's privacy policies.
06 How to Control & Manage Cookies
You can manage your cookie preferences at any time through your web browser settings. Most browsers permit you to refuse cookies, delete existing cookies, or receive a notification before a cookie is placed:
- Google Chrome: Settings ➔ Privacy and security ➔ Third-party cookies
- Mozilla Firefox: Settings ➔ Privacy & Security ➔ Enhanced Tracking Protection
- Apple Safari: Preferences ➔ Privacy ➔ Manage Website Data
- Microsoft Edge: Settings ➔ Cookies and site permissions
Please note that disabling strictly necessary cookies may impair account login and prevent access to core health telemetry services.
07 DPDP Act 2023 Consent Notice
Under India's Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025, digital identifiers linked to personal data are processed strictly with notice and appropriate consent mechanisms. For more details, refer to our DPDP Compliance Policy and Consent & Data Rights.
08 Updates to This Policy
SehatGraph may update this Cookie Policy periodically to reflect technological adjustments, new security protocols, or changes in applicable regulations. Changes take effect upon posting the revised policy with an updated Last Updated date.
09 Contact Us
Sehat Graph Technologies Private Limited
Website: https://www.sehatgraph.com
Privacy & Data Protection: support@sehatgraph.com / Support@sehatgraph.com
© 2026 Sehat Graph Technologies Private Limited. All Rights Reserved.